Leaders must be able to get the job done through their people. This requires them to communicate strategically while staying professional on a daily basis. Either internal or external, how they communicate and presentation has a profound effect on the outcomes of almost everything that they do.

This training aims to assist leader specifically, to be able to portray a professional persona through their communication and presentation in a business environment.

Module 1: Communication 101

• Purpose of Communication
• The Psyche of Adult
• Five levels of Communication Competencies
• Communication Styles and Preferences
• Verbal and Non-verbal Ques
• Identifying the Right Communication Channels
• Tweaking Your Words – Instead of this... Say that...
• Presenting with confidence (Practical Session + Feedback)

Module 2: One-on-One Communication

• Elevator Pitch Self-introduction
• Carrying a Conversation
• Small talk: Do’s and Don’ts
• Rapport building by listening
• Sounding better in e-mails

Module 3: Communicating to a Larger Audience

• Handling Meetings and Discussions
• Presenting with confidence (Practical Session + Feedback)

Module 4: Effective Communication Starts With Me

• Action Plan: Bringing it back to work

Supervisors, Executives and Manager level employees from all departments

This stimulating program will maximizes the understanding and learning of concepts through interactive knowledge sharing, audio visual stimulants, group discussion, case studies and experiential learning activities.