• Apply critical thinking techniques in daily work
• Analyze problems logically and objectively
• Make better decisions with confidence
• Solve workplace issues systematically
• Improve team collaboration and performance

Module 1: Introduction to Critical Thinking

• What is critical thinking and why it matters at work
• Common thinking traps & biases in decision-making
• Logical vs emotional thinking
• Critical thinking in today’s fast-changing workplace

Module 2: Understanding Problems Effectively

• Types of workplace problems
• Root cause vs symptoms
• Problem definition techniques
• Asking the right questions
• 5 Whys
• Fishbone (Ishikawa) Diagram

Module 3: Analytical & Creative Thinking Skills

• Analytical vs creative thinking
• Breaking down complex problems
• Lateral thinking techniques
• Generating multiple solutions

Module 4: Decision-Making Techniques

• Decision-making models
• Risk analysis & evaluation
• Pros & cons matrix
• Avoiding decision fatigue

DAY 2: Practical Problem-Solving & Application

Module 5: Structured Problem-Solving Framework

• Step-by-step problem-solving model
• Identifying constraints & resources
• Prioritizing solutions
• Implementing action plans

Module 6: Critical Thinking in Team Environment

• Collaborative problem-solving
• Managing different viewpoints
• Conflict resolution through logic
• Effective questioning techniques

Module 7: Handling Complex & Workplace Challenges

• Dealing with uncertainty and ambiguity
• Root cause vs quick fix
• Making decisions under pressure
• Learning from failures

Module 8: Action Planning & Continuous Improvement

• Translating ideas into actions
• Monitoring outcomes
• Continuous improvement mindset
• Personal action plan

Executives, Supervisors, Managers, Team Leaders

Interactive workshop, case studies, group discussion, role play, hands-on activities