This 2-days program will incorporate the use of Neuro Action Learning to develop the skills to influence by understanding the psychology of people and their communication model AND exactly what words to say to engage the other person’s subconscious decision making part of the brain.

The following skills will be acquired in this program:

1. Figuring Out People – the ability to understand different aspects of behaviours within us and others and be flexible to get along with anybody at any time
2. Language of Appreciation – the ability to use the 5 Language of Appreciation
3. 6 Human Needs – the ability to understand and use the 6 Human Needs to lead the team

Upon completing this 2 days workshop, participants should be able to :

• Identify the different personality types
• Analyse which is the dominant personality of the person they are communicating with
• Design & Deliver the exact presentation, phrases and words that will engage the decision making part of the mind of the person they are communicating with
• Understand the different levels of Needs and how different people view these needs.
• Connect with the earlier generation of managers and understand their perception of the world.

Program Value Proposition

A vast body of scientific evidence now exists on how, when, and why people say “yes” to requests.   Among them is the study of NLP or Neuro Linguistic Programming.

NLP is about modelling; studying, understanding and transferring the skills of top performers in any field.  By using NLP, your people will be able to enhance their regular activity into a focussed, energetic and strategic experience.

NLP is an advanced tool used by many successful professionals in a whole range of activities. The simplicity of the tool plus its effectiveness makes it a much sought after edge of today’s professionals.

Participants will learn, practice and assimilate these skills into their daily activities until they become unconsciously competent in these skills.

Module 1 - Introduction & Welcome

Programme Objectives

Personal Objectives

Module 2 - Step (I) – Maslow’s Hierarchy of Needs

What is Maslow’s Hierarchy

Understanding the flaw in Maslow

Accepting and Connecting with Different

Levels of Needs

Module 3 - Step (II) –  Language of Appreciation

5 Languages of Appreciation

Giving & Receiving Appreciation

Giving & Receiving Feedback

Module 4 - Step (III) – Communication Style

Identify Different Types of Communication Style

Managing Different People of Different Styles

Module 5 - Step (IV) – Leadership in Different Situation

Leadership Styles

Who to lead?

How to lead?

How to Use the BCG Matrix

Module 6 - Step (V) – Leading Different People

How to Lead Different Generations

How to Lead People Older/Younger

How to Lead Different Levels of People

Module 7 - Step (VI) – Accountability & Team Dynamics

Being Accountable, Response-able and Willing

Stop Blame, Shame, Attack, Judgement & Justify

Importance of Walking the Talk

Importance of TEAM

Putting It Together

Summarize

Closure

Those who want to have achievement orientation by creating and sustaining positive change in others.