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Increase Your Impact as a People Manager

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Introduction


No introduction available.

Objective


Participants will be able to:

  • Understand the role of coaching in leadership.
  • Apply core coaching skills such as active listening, powerful questioning, and giving feedback.
  • Build stronger, trust-based relationships with their teams.
  • Facilitate growth and performance through coaching conversations.
  • Shift from directive leadership to a people-development mindset.

Key Takeaway


No key takeaways available.

Outline


Module 1: Welcome & Setting the Stage

  • Learning Outcome: Build rapport and clarify learning objectives and expectations.
  • Methodology: Group introductions, expectation setting, ground rules.

Module 2: What Is Coaching Leadership?

  • Learning Outcome: Define coaching leadership and its impact on team performance and engagement.
  • Methodology: Interactive presentation, small group discussions, case study analysis. 

Module 3: Shifting from Boss to Coach

  • Learning Outcome: Recognize the difference between managing, mentoring, and coaching.
  • Methodology: Self-assessment, real-life examples, group reflection.

Module 4: Core Coaching Skills – Part 1: Active Listening & Empathy

  • Learning Outcome: Demonstrate deep listening and empathetic responses during conversations.
  • Methodology: Pair activities, listening drills, video demonstration.

Module 5: Core Coaching Skills – Part 2: Powerful Questions & Developmental Feedback

  • Learning Outcome: Ask open-ended questions and give feedback that drives ownership and growth.
  • Methodology: Role-playing, coaching circles, peer review.

Module 6: Reflection & Wrap-Up

  • Learning Outcome: Reinforce key takeaways and identify areas for personal growth.
  • Methodology: Learning journal, open discussion.

Day 2: Applying Coaching for Impact

Module 7: Recap & Leadership Energy Boost

  • Learning Outcome: Revisit key learnings from Day 1 and activate leadership presence.
  • Methodology: Group recap activity, energizer exercise.

Module 8: The GROW Model

  • Learning Outcome: Apply the GROW coaching framework in structured conversations.
  • Methodology: Trainer-led walkthrough, practice sessions in pairs.

Module 9: Coaching Practice Lab 1

  • Learning Outcome: Conduct full coaching conversations using real work-related topics.
  • Methodology: Practice in triads (coach, coachee, observer), facilitator feedback.

Module 10: Coaching Through Difficult Conversations

  • Learning Outcome: Use coaching techniques to handle performance, resistance, and emotional situations.
  • Methodology: Scenario-based roleplay, facilitated debrief, best practice sharing.

Module 11: Action Planning & Embedding Coaching into Daily Leadership

  • Learning Outcome: Create a personal coaching integration plan and commit to next steps.
  • Methodology: Individual planning, buddy sharing, accountability agreements.

Module 12: Closing & Recognition

  • Learning Outcome: Celebrate progress, share insights, and gather feedback.
  • Methodology: Group reflection, open sharing, certificates or recognition activity.

 

Who Should Attend


People Managers, Team Leaders, Department Heads

Methodology


  • Experiential Learning (practice labs, role-plays)
  • Peer Learning (coaching triads, group discussions)
  • Real-Life Relevance (case scenarios, personal reflection)
  • Practical Application (tools, models, action plans)

 

Increase Your Impact as a People Manager

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    000114

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    2 Days

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    RM 0.00

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